Research in Organizational Change and Development: Vol. 19 - download pdf or read online

By Abraham B. Rami Shani

ISBN-10: 1780520220

ISBN-13: 9781780520223

This quantity comprises papers through a world and numerous set of authors together with Michael Beer, Victor Friedman, Luiz Gomez & Donna Ballard, Ethan Berstein & Frank Barrett, Karen Jansen & David Hoffman, Guido Maes & Geert Van Hootegem, and Tobias Fredberg, Flemming Norrgren & Rami Shani. the information expressed by means of those authors are as different as their backgrounds. New methodologies are brought, corresponding to the strategic health procedure for enticing leaders in larger realizing the reactions of staff to strategic switch efforts (Beer); Jazz as a metaphor for organizational improvisation (Bernstein & Barrett); and new theories for figuring out swap techniques (Gomez & Ballard). The common consistent is swap, and there are lots of rules approximately maintaining swap (Fredberg, Norrgren & Shani), mapping momentum alterations in the course of swap efforts (Jansen & Hoffman), and exploring Lewin s notions of the criticality of social area to facilitate swap (Friedman). this article demonstrates that as teachers we enhance the paintings in our box by means of taking a look ahead and searching again. knowing the origins of our theories and ideology might be as vital as pioneering new rules and methodologies.

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Hewlett Packard’s Santa Rosa Systems Division (see illustrative case above), the organization where SFP catalyzed the most dramatic changes (See Fig. 4), provides an example of what is possible. Consider the change plan the senior team formulated:  The senior team had an open discussion about its ineffectiveness and adopted a new meeting structure, norms, and ground rules for decision making.  Scott, the general manger learned that his conflict aversion was harming team effectiveness and made changes in the role he would play in leading the senior team.

Because not everyone can be directly involved in the conversation, making inquiry findings, diagnosis, and action plans for change public – what did we hear, what is our diagnosis, and what are our plans for change – builds trust and humanizes the senior team.

Ground rules prevent senior team defensiveness or the task force blaming the senior team. The ground rule ‘‘perception is fact’’ was developed after a 22 MICHAEL BEER general manager in the first SFP conducted at BD demonstrated defensiveness by arguing with task force findings. The ground rule that senior team cannot interrupt the task force’s report and that questions of clarification only are allowed after each theme and at the end of the report prevents defensive responses that might undermine the courage of the task force.

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Research in Organizational Change and Development: Vol. 19 (Research in Organizational Change & Development) by Abraham B. Rami Shani


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