Functional Thinking for Value Creation: Proceedings of the by Rajkumar Roy, John Ahmet Erkoyuncu (auth.), Jürgen PDF

By Rajkumar Roy, John Ahmet Erkoyuncu (auth.), Jürgen Hesselbach, Christoph Herrmann (eds.)

ISBN-10: 3642196888

ISBN-13: 9783642196881

After the IPS² meetings in Cranfield and Linköping in 2009 and 2010 the third CIRP overseas convention on business Product provider structures (IPS²) 2011 happens in Braunschweig, Germany. IPS² itself is outlined as “an built-in commercial product and repair supplying that provides price in use”. the shoppers anticipate accomplished strategies, that are tailored to their person wishes. IPS² bargains the chance to stand proud of festival and for long term shopper loyalty. quite in instances of monetary difficulty it turns into obvious which generating businesses comprehend to meet the desires and requisites in their consumers. specially during this really new area IPS² it is vital to maintain tune of the full context and to hunt cooperation with different study fields and disciplines. The third CIRP overseas convention on commercial Product carrier structures (IPS²) 2011 serves as a platform for such collaborations and the dialogue of recent clinical ideas.

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Extra info for Functional Thinking for Value Creation: Proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th - 6th, 2011

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Rada, J. (1988): Servitization of business: adding value by adding services, in: European Management Journal, Vol. 6, No. 4, pp. 314-324. [9] Brax, S. (2005): A manufacturer becoming service provider challenges and a paradox, in: Managing Service Quality, Vol. 15, No. 2, pp. 142-155. , Wilson, H. (2007): State-of-the-art in product-service systems, in: Proceedings of the Institution Research on Services in the Manufacturing Industry based on a Holistic Viewpoint and Interdisciplinary Approach Tomohiko Sakao, Christian Berggren, Mats Björkman, Christian Kowalkowski, Mattias Lindahl, Jan Olhager, Jörgen Sandin, Erik Sundin, Ou Tang, Patrik Thollander, Lars Witell Department of Management and Engineering, Linköping University, Sweden Abstract This paper begins by consolidating industrial challenges and research issues concerning Product/Service Systems obtained through various activities by the authors.

Keywords: Research Priority; ManuServ; PSS 1 INTRODUCTION Collaborative Network Given the significant interest in services in the manufacturing industry, a research group at Linköping University, named Centre for Service Research in Manufacturing Industry (ManuServ), has aimed at advancing service knowledge acquisition and exploitation, thereby increasing the competitiveness of manufacturing firms. Academics participating in ManuServ in collaboration cover a wide variety of disciplines, such as industrial marketing, R&D, product development, service innovation, quality management, production system development, and production economics.

One strategy is to create value through the addition of services to traditional product offerings [1]. However, the challenge is to know how to transform a business from being production-oriented into servitized. Servitization is defined as the journey or transformation process whereby an organisation enables its product-service offerings [1]. Organisations such as IBM, General Electric, Xerox, Rolls-Royce, and Ericsson have had a significant share of revenues and profits from services since the middle of 1990s, which has been attributed to a shift from product to service perspective [2].

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Functional Thinking for Value Creation: Proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th - 6th, 2011 by Rajkumar Roy, John Ahmet Erkoyuncu (auth.), Jürgen Hesselbach, Christoph Herrmann (eds.)


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