Get European Retail Research: 2012, Volume 26, Issue II PDF

By Günther Botschen, Ian Combe, Eva Thelen (auth.), Hanna Schramm-Klein (eds.)

ISBN-10: 3658007168

ISBN-13: 9783658007164

ISBN-10: 3658007176

ISBN-13: 9783658007171

The objective of ecu RETAIL learn is to post attention-grabbing manuscripts of top of the range and innovativeness with a spotlight on retail researchers, retail teachers, retail scholars and retail executives. because it has constantly been, retail executives are a part of the objective staff and the information move among retail examine and retail administration is still part of the publication’s notion. eu RETAIL learn welcomes manuscripts on unique theoretical or conceptual contributions in addition to empirical examine – established both on large-scale empirical facts or at the case-study technique. Following the state-of-the-art in retail study, articles on any significant matters that predicament the overall box of retailing and distribution are welcome.The overview strategy will aid the authors in bettering the standard in their paintings and should supply the authors a reviewed booklet outlet. a part of the concept that of eu RETAIL learn is an basically brief hold up among manuscript submission and ultimate book, so it's meant to develop into a short e-book platform.​

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Extra info for European Retail Research: 2012, Volume 26, Issue II

Example text

T. -J. 39 ambient perception, they will also have higher time/effort cost perception. Hence, establishing a better store environment does not effectively reduce consumers’ time/effort cost perception. This result is inconsistent with the research result of Baker/Parasuraman/Grewal (2002). The reason could be that Baker/Parasuraman/Grewal (2002) utilized testing tools such as videotapes to simulate store environment. Consumers were not able to truly perceive the time and fatigue from shopping journals.

As the results of Zeithaml (1988) show the consumers’ perception of value refers to a balance between quality and price. e. time/effort cost perception, psychic cost perception) could have an impact on value perceptions. The consumers’ evaluations of these dimensions are often influenced by store environment (Zeithaml 1988; Baker/Parasuraman/Grewal 2002). Customers respond negatively to factors such as poor store environment, improper interpersonal service-quality, long searching time, and too much effort spending.

Following the expert’s suggestions, this research only focuses on metropolitan shopping malls as the research subject due to demographic and clinical characteristics, its majority population living in cities. The survey was conducted in one of the most representative shopping malls in Taipei, Taiwan. Figure 2: The Research Framework 32 European Retail Research Vol. 26, Issue II, pp. 19-46 Pre-test Following the results of an expert interview, a preliminary survey was conducted. Here, 13 constructs consisting of 56 measurement items were revised (Table 1).

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European Retail Research: 2012, Volume 26, Issue II by Günther Botschen, Ian Combe, Eva Thelen (auth.), Hanna Schramm-Klein (eds.)


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