By Thomas Klikauer (auth.)
Uniquely, this booklet positions conversation contained in the old improvement of labor and administration and indicates how this improvement has resulted in the instrumental use of conversation, knowledgeable by way of the excellence among those that deal with and people who are controlled and directed in the direction of the regulate and method integration of the workers.
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Additional resources for Communication and Management at Work
This has transformed communication into instrumental communication. Chapter 5 20 Communication and Management at Work discusses how the world of work has been seen and how a critical investigation into the world of work can uncover hidden structures of communicative domination. This is followed by two investigations into the two core domains that are operative at work. Ever since Taylorism, these have been the domains of labour and management. Both take on different forms of logics and communication as chapters 7 and 8 show.
36 In the year 1628 Descartes noted we need a method if we are to investigate the truth of things. A simple sentence such as communication at work is about Descartes' truth of things looks uncomplicated. The crucial element in Descartes' words lies in the equally simple word truth. In other words, a discourse on Communication and Management at Work is directed towards the truth without interference of instrumental thinking. Hence the guiding light should be truth and not corporate efficiency, organisational goals, or managerial demands even when the truth produces discomforting facts about long held values.
The post-1945 world demanded new forms that allowed the integration of society into the apparatus of capitalism without running the danger of repeating the horrors of fascism. Hence, several different domains of post-war developed society had to be integrated in new ways. Habermas wrote (1997a:115) whereas primitive societies are integrated via a basic normative conscious, the integration of developed societies comes about via the systematic interconnection of fUnctionally specified domains of action.
Communication and Management at Work by Thomas Klikauer (auth.)